Know when to pivot in your program

Programs aren't static, and there are going to be times when you need to recognize times when you need to shift. I call these "Pivot Points," or moments where swfit, decisive actions alter the entire course of your program (complimentary). Here are a few ways to identify the Pivot Point in your program:

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When your program is no longer growing

This is the easiest to identify. If you’re seeing low adoption/engagement rates, bad CSATs, or steady streams of negative feedback…it’s time to move. Your program is going nowhere fast.

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When market trends shift

‍The emergence of new competitors, changes in technology, or shifts in market can make your current approach obsolete. Don’t blow up your whole program just because of AI, or a new competitior, but recognize trends and adjust accordingly.

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When your initial fit isn’t fitting

If your program has lost its way from the original vision or mission, it’s time to hit pause. Figure out where you lost your way and how to get back on track.

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When operations are bloated and obsolete

‍If it’s taking hours, days, or weeks for you to get anything done, it’s time to reevaluate your program. Where can you cut costs, resources or bandwidth to make this operationally sound and not a nightmare to deal with?

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